System Documentation

Do you have a system or application with inadequate documentation?   You might be surprised to find out that this is a very common problem.  Systems evolve over time and the documentation always seems to lag behind. 

Processes change, and the current information is contained in a mish-mash of post-it notes disconnected word processing files, Emails, and pushed into cork boards and white boards near peoples desks. 

We can very quickly pull together all of this "stuff" into a professional, accurate and reliable reference document.

We have considerable experience in technical writing and process capture including being expert in

• interviewing techniques

• knowledge/information acquisition

• knowledge/information representation

• identifying the characteristics of the target audience

• making things understandable

We have produced thousands of pages and dozens of published works in the areas of system design, database implementations, systems operation, programming, artificial intelligence, hardware maintenance... 

They all have one thing in common - they are easy to understand for the target audience.

You might be surprised how fast a project like this can be completed.  In fact, when you deal with experts, you can expect amazing results.